Guests staying at Marada Inn were asked to rate the quality of their accommodations as being excellent, above average, average, below average, or poor. The ratings provided by a sample of 20 quests are shown below. 
a. Provide a frequency distribution showing the number of occurrences of each rating level in the sample.
b. Construct relative frequency and percent frequency distributions for the data.
c. Display the frequencies graphically with a bar graph.
d. Display the percent frequencies graphically with a pie chart.
Definitions:
Competency
A combination of skills, knowledge, and behavior that contributes to an individual's ability to perform tasks effectively.
Headcount
The total number of individuals employed by an organization, including all full-time and part-time staff.
Head Office
The primary office or headquarters where the key administrative activities of an organization are conducted.
Outsourcing
Outsourcing involves contracting out certain business processes or functions to external providers, typically to reduce costs or focus on core competencies.
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