In Most Organisations,customer Satisfaction Is One of the Top Priorities

question 157

Essay

In most organisations,customer satisfaction is one of the top priorities.As such,attention to customers is necessary for success.Briefly describe the four types of demands customers are currently placing on organisational performance.
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Definitions:

C. Wright Mills

An American sociologist known for his work on the structure of power in American society and for coining the term "sociological imagination."

Ruling Class

The social class or group in a society that holds the preeminent power and wealth, often determining policies and living standards for the broader population.

Connections between Elites

The relationships and networks among individuals in positions of power and influence, which can affect decision-making and resource allocation in society.

Authoritarian Societies

Societies characterized by strong centralized power and limited political freedoms, where authority is typically concentrated in a small group or a single individual.