Examlex
What actions might be taken with an unprofitable customer?
Fundamental Attribution Error
A cognitive bias in social psychology where people underestimate situational influences and overestimate dispositional influences on others' behavior.
Save Face
The act of striving to maintain one's dignity, honor, or reputation in the face of embarrassment or shame.
Channel Factors
Channel factors refer to situational or environmental elements that significantly influence the likelihood of behavior change by facilitating simple and small modifications in the environment.
Loss of Control
The inability to manage one's actions or reactions, often leading to negative consequences.
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