What Does Senior Management Most Often Use to Exercise Diagnostic

question 7

Multiple Choice

What does senior management most often use to exercise diagnostic control?

• A)staff
• B)variances
• C)computers
• D)budgets

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Definitions:

Group Polarization

The tendency of group members to make decisions that are more extreme than the initial inclinations of its members.

Social Facilitation

The tendency for people to perform differently when in the presence of others than when alone, typically improving on simple tasks.

Foot-In-The-Door

A persuasion technique where a small request is made first in order to gain compliance for a larger request later.

Door-In-The-Face

A technique in persuasion that involves making a large request that is likely to be refused in order to increase the chances that a person will agree to a smaller request later.