Excluding Non-Financial Measures When Evaluating Performance Might Reduce the Significance

question 125

True/False

Excluding non-financial measures when evaluating performance might reduce the significance and importance that managers give to non-financial measures reflected in the balanced scorecard.

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Definitions:

B. F. Skinner

A pioneering psychologist and behaviorist known for his work on operant conditioning and behavior modification.

Trial and Error

A problem-solving method that involves trying multiple solutions and eliminating those that do not work to find one that does.

Mental Set

A psychological tendency to approach situations in a certain way due to past experiences and problem-solving patterns.

Unnecessary Constraints

Limitations or restrictions that are not essential and might hinder problem solving or creativity by imposing additional, non-critical barriers.