Which of the Following Is NOT a Measure of the Balanced

question 142

Multiple Choice

Which of the following is NOT a measure of the balanced scorecard's financial perspective?

• A)Customer satisfaction
• B)Cost reductions
• C)Gross profit percentage
• D)Operating profit

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Definitions:

Different Ways

Various methods, approaches, or techniques used to achieve a goal or solve a problem.

Deception By Commission

The act of intentionally providing false information or misleading others through affirmative statements or actions.

Deliberate Presentation

The conscious effort to manage and control the impression one makes on others through their appearance, speech, and behavior.

False Information

Incorrect or misleading data presented as facts, often with the intent to deceive or manipulate.