Engineered Costs

question 65

Multiple Choice

Engineered costs:

• A)include R&D and human resource costs.
• B)arise from periodic (usually annual)decisions.
• C)include a high level of certainty.
• D)often incur a delay between when the resource is acquired and when it is used.

---

Definitions:

Breaking Bad News

The delicate process of delivering unfavorable or distressing information in a considerate and supportive manner.

Employees

Individuals who are hired to work for another person or business in exchange for compensation.

Public

The general population or the community at large, often referenced in the context of public opinion, public spaces, or public services.

Bad-news Message

Communication designed to convey unfortunate or disappointing information to the recipient in a sensitive and understanding manner.