Quality of Design Measures How Closely the Characteristics of Products

question 84

Multiple Choice

Quality of design measures how closely the characteristics of products or services match the needs and wants of customers.Conformance quality:

• A)focuses on fitness of uses from a customer perspective.
• B)measures the same things.
• C)is the performance of a product or service according to design and product specifications.
• D)is making the product according to design,engineering and manufacturing specifications.

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Definitions:

Behaviorism

A theory of learning which states that all behaviors are acquired through conditioning processes and interactions with the environment, without the need for internal thoughts or feelings.

Mental Processes

Internal cognitive operations that include thinking, perceiving, planning, and understanding, which underlie an individual's reactions to various situations and stimuli.

Behavior

The actions or reactions of an object or organism, often in response to the environment.

Psychology

The scientific study of the mind and behavior, examining how individuals think, feel, and act through both experimental and observational studies.