An Employee Was Observed Over an Extended Period of Time

question 32

Essay

An employee was observed over an extended period of time for a work-sampling study with the following results:
$\begin{array}{lll}&& \text { Performance } \\\text { Activity } & \text { Percentage of Time } & \text { Rating Factor }\\\text { On the Phone } & 30 & 1.15 \\\text { Filing } & 35 & 0.70 \\\text { Face-to-Face with Customer } & 25 & 1.10 \\\text { Idle } & 10 & \ldots . . .\end{array}$ While doing her job in a 40-hour workweek, the employee helped 120 face-to-face, walk-in customers. Determine the standard time in minutes that it took her to help each customer.

Recognize the significance of passive and active dispersal strategies in species distribution and survival.

Analyze territorial behavior and its ecological and evolutionary consequences.

Understand the role of environmental and competitive factors in shaping migratory behavior and territoriality.

Describe the mechanisms animals use for navigation and the importance of migratory connectivity for conservation.

---

Definitions:

Group Beliefs

The shared convictions or perspectives held collectively by a group of people or society.

Ways of Thinking

Diverse mental strategies or attitudes adopted by individuals or groups in processing information, making decisions, and solving problems.

Creative Process

A sequence of thought and action that leads to the production of new and original ideas or artistic works.

Graham Wallas

Graham Wallas was an English social psychologist and educationalist known for his work on the processes of thinking and creativity.