Which of the Following Is NOT a Concept or Dimension

question 58

Multiple Choice

Which of the following is NOT a concept or dimension of the servicescape?

• A) Signs, symbols, and artifacts
• B) Ambient conditions
• C) Transaction processing
• D) Spatial layout and functionality

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Definitions:

Individual Differences

Variations among individuals in terms of their behaviors, motives, perceptions, and cognitive abilities.

Controlled Processing

A type of mental processing that is deliberate, requiring effort and conscious attention.

Information Attention

The focus or concentration given to data or inputs from the environment.

Judicious Screening

The careful and wise examination or evaluation of potential candidates or factors, aiming to select the most suitable ones for a specific purpose.