Identify the Statement About Goods and Services That Is NOT

question 31

Multiple Choice

Identify the statement about goods and services that is NOT true?

• A) Services that do not involve significant interaction with customers can be managed much the same as goods in a factory.
• B) A service is any primary or complementary activity that does not directly produce a physical product.
• C) Some very significant differences exist between goods and services that create different demands on the operations function.
• D) Designing and managing operations in a goods-producing firm is quite similar to that in a service-providing organization.

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Definitions:

Additional Sources

Supplementary materials or references beyond the primary information provided, used for further exploration or clarification.

Stress

A state of mental or emotional strain resulting from adverse or demanding circumstances, often affecting physical health.

Causes

The reasons or factors that lead to an event or condition, explaining why something happens.

Consequences

The outcomes or effects that result from a particular action or condition.