A Company Is Able to Process 100 Customer Statements (Bills)

question 19

Multiple Choice

A company is able to process 100 customer statements (bills) per day per processing clerk. It has 250 customer statements to process per day. How many full-time processing clerks are needed if the company wants a processing-clerk utilization rate as close to 0.80 as possible?

• A) Two
• B) Three
• C) Four
• D) Five

---

Definitions:

Trial-And-Error Learning

A problem-solving method involving repeated, varied attempts until success, or a solution is achieved.

Insight Learning

A form of learning characterized by the sudden realization of the solution to a problem, often without reliance on trial-and-error.

Classical Conditioning

A learning process in which an innate response to a potent stimulus becomes transferred to a previously neutral stimulus.

Latent Learning

A form of learning that occurs without any obvious reinforcement of the behavior or associations that are learned, often becoming apparent when there is an incentive to demonstrate it.