What Is the Implied Service Rate Per Service-Counter Employee at an Airport

question 113

Multiple Choice

What is the implied service rate per service-counter employee at an airport automobile rental counter if the customer demand is 36 customers per hour, two service-counter employees are on duty, and their labor utilization is 90%?

• A) More than 10 but less than or equal to 12 customers/hour/employee
• B) More than 12 but less than or equal to 14 customers/hour/employee
• C) More than 14 but less than or equal to 16 customers/hour/employee
• D) More than 16 customers/hour/employee

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Definitions:

Population

The total population within a certain area or nation.

Fertility Rates

The average number of children born to a woman over her lifetime in a specific population.

Fertility Rates

The average number of children born to a woman over her lifetime within a population.

Developing Countries

Nations with a lower level of industrialization, lower standards of living, and lower Human Development Index (HDI) compared to developed countries.