In Service Applications, Flowcharts Generally Highlight the Points of Contact

question 60

True/False

In service applications, flowcharts generally highlight the points of contact with the customer.

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Definitions:

Sign Stimulus

A specific external sensory cue that triggers a fixed action pattern in an animal.

Operant Conditioner

A method of learning that occurs through rewards and punishments for behavior.

Reproductive Success

The ability of an organism to produce offspring that survive and reproduce, thus passing genes to the next generation.

Viable Offspring

Offspring that are capable of survival and reproduction, contributing to the genetic continuity of a species.