Which Statement Is TRUE Regarding the Community Medical Association (CMA)

question 79

Multiple Choice

Which statement is TRUE regarding the Community Medical Association (CMA) case study in Chapter 17 that we discussed in class?

• A) The case describes how the 5Ss were used by CMA's 50 databases.
• B) Total savings was over $50 million from implementing an integrated operating system with a common database compared to the previous system.
• C) Doctor total changeover and setup (i.e., system relog) time per patient increased after the new integrated operating system was implemented.
• D) The quality of medical diagnosis and decisions (i.e., clinical quality) improved with the new system.

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Definitions:

Shared Beliefs

Refer to common values, ideas, or attitudes collectively held by members of a group, influencing their behavior and cohesion.

Self-managed Teams

Groups of workers who are given administrative oversight for their task domains, including planning, scheduling, and execution.

Task Composition

The way in which a task is broken down and organized into smaller components or steps to facilitate accomplishment.

Cross-functional Teams

Teams composed of members from different departments within an organization, working towards a common goal.