The Department of Motor Vehicle (DMV) Testing Center Currently Has

question 56

Essay

The Department of Motor Vehicle (DMV) testing center currently has six (6) testers who test 80 drivers per day. Each tester can test fourteen (14) drivers per day. Testers are complaining about being too busy and the center being understaffed. In order to achieve 80% utilization of the testers, how many testers should be added at the center?

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Definitions:

Negative Announcement

Communication made to convey unfavorable or disappointing news to an audience.

Refusing A Request

The action of declining someone's solicitation or petition in a polite or formal manner.

Strategy Development

The process of planning and organizing a series of actions or tactics to achieve a long-term goal or overall objective.

Negative Announcements

Communications that convey unfavorable news, decisions, or changes, often requiring careful wording to minimize negative reactions.