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How Many Computer Repair Technicians Should Be on Duty from 8:00

question 93

Essay

How many computer repair technicians should be on duty from 8:00 p.m. to midnight if the total demand during that period is 60 calls? The service rate is five (5) calls per hour and the target utilization is 90%.


Definitions:

Simple Interest

Simple interest is a calculation of interest that does not take into account the effect of compounding. Interest is applied only to the principal over a set period.

Monthly Basis

A timeframe or calculation done once every month or for each month.

Round Answers

A mathematical procedure of adjusting the figure to the nearest desired value or precision, often in calculations or data presentations.

Finance Charge

The total cost of borrowing, including interest and other fees.

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