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_____ is the process of managing information, physical goods, and services to ensure their availability at the right place, at the right time, at the right cost, at the right quantity, and with the highest attention to quality.
Social Learning
A theory that suggests individuals can learn new behaviors and attitudes through the observation of others, including their peers, parents, and media representations.
External Locus of Control
The belief that one's fate or the outcomes of one's actions are controlled by external forces beyond personal control.
Shaping
A method of conditioning that uses reinforcements to guide behavior toward a desired outcome, by rewarding successive approximations of the target behavior.
Reciprocal Determinism
A concept in psychology that suggests that a person's behavior both influences and is influenced by personal factors and the social environment.
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