The Time to Check Out Guests at a Hotel Front

question 43

Multiple Choice

The time to check out guests at a hotel front desk was measured over the course of several weeks. Management believes that the target time for checking out guests should be between 2 and 3 minutes with a target of 2.5 minutes. The data gathered for the actual process had a mean time of 2.75 minutes with a standard deviation of 0.45 minutes. Find and interpret Cp, Cpl, Cpu, and Cpk in the context of this situation. Which one of the following statements is TRUE?

• A) The process is centered and not capable.
• B) The process is centered and capable.
• C) The process is not centered and capable.
• D) The process is not centered and not capable.

---

Definitions:

Declarative Memory

A type of long-term memory that pertains to the capacity to recall facts and events.

Temporal Lobe

A region of the brain located beneath the temples, involved in processing auditory information and encoding memory.

Alpha Waves

Brain waves that are present when the brain is in a relaxed, wakeful state, typically with closed eyes, indicating calmness and relaxation.

Deep Sleep

A phase of sleep that involves the slowest brain waves during sleep, crucial for restorative sleep.