Which of the Following Is NOT a Major Characteristic of a Customer

question 62

Multiple Choice

Which of the following is NOT a major characteristic of a customer relationship management (CRM) system?

• A) Predicts various Web characteristics that would be most attractive to customers
• B) Identifies the possible fraudulent transactions
• C) Monitors the quality levels of products
• D) Forecasts customer retention

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Definitions:

Noncaffeinated Fluid

Beverages or liquids that do not contain caffeine, often recommended for hydration without the stimulating effects of caffeine.

High-Fiber Diet

A diet rich in fibers found in fruits, vegetables, whole grains, and legumes, beneficial for digestion and reducing the risk of chronic diseases.

Triceps Skinfold Thickness

A measurement used in assessing body fat by pinching and measuring the thickness of a fold of skin and subcutaneous fat on the back of the upper arm.

Ideal Body Weight

A weight range deemed optimal for an individual's height for health and longevity, often calculated based on gender and height.