ISO 9000:2000 Principles Consist of All of the Following EXCEPT

question 13

Multiple Choice

ISO 9000:2000 principles consist of all of the following EXCEPT:

• A) involvement of people.
• B) mutually beneficial supplier relationships.
• C) zero defects.
• D) system approach to management.

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Definitions:

Self-Awareness

The conscious knowledge of one's own character, feelings, motives, and desires, which is essential for personal development and emotional intelligence.

Relational Transparency

The degree to which leaders openly share their true thoughts and feelings with followers, fostering an atmosphere of trust and authenticity in relationships.

Balanced Processing

An individual's ability to objectively analyze and evaluate information, opinions, and perspectives before making a decision, ensuring fairness and reducing bias.

Leadership

The ability to guide, influence, or direct a group towards the achievement of goals.