Which Leader in Quality Management Promoted the Quality Trilogy of Quality

question 39

Multiple Choice

Which leader in quality management promoted the Quality Trilogy of quality planning, quality control, and quality improvement?

• A) W. Edwards Deming
• B) Joseph Juran
• C) Philip Crosby
• D) Jack Hillerich

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Definitions:

Work Team

A group of individuals working towards a common goal or objective, collaborating and sharing their skills and efforts.

Emotional Conflict

A state where an individual experiences contradictory or competing emotions at the same time, leading to feelings of discomfort or distress.

Conflict Resolution

The process of addressing and settling disputes or disagreements between parties to achieve mutual agreement or understanding.

Conflict Development

The process through which disagreements, competitions, or disputes arise and evolve within groups or between individuals.