ISO 9000:2000 Principles Consist of All of the Following EXCEPT

question 13

Multiple Choice

ISO 9000:2000 principles consist of all of the following EXCEPT:

• A) involvement of people.
• B) mutually beneficial supplier relationships.
• C) zero defects.
• D) system approach to management.

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Definitions:

Retroactive Interference

A memory disturbance in which new information impairs the retention of previously learned information.

Proactive Interference

The phenomenon where old memories make it more difficult to learn and remember new information.

Cue-dependent Forgetting

The failure to recall information in the absence of specific cues or conditions that were present at the time of memory encoding.

Decay

The process through which information is lost over time when it is not used or rehearsed.