A Sales Employee Created a "Dummy" Customer Record

question 34

Multiple Choice

A sales employee created a "dummy" customer record. The sales employee then recorded phony refunds and then pocketed the cash. What procedure would likely catch this fraud?

• A) Extract customers with no telephone numbers or tax ID number
• B) Summarize user access to accounts receivable
• C) Summarize user access to the sales account
• D) Review business logs for phone calls during non-business hours.

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Definitions:

Trunnion Seals

Seals used in the trunnion bearings of a vehicle to prevent the ingress of contaminants and retain lubrication for durability.

Rosebud

A type of torch tip used in welding and cutting applications, named for its rose petal-like flame pattern, commonly used for heating.

Forged Journal Cross

A forged journal cross is a component in the driveline of a vehicle, made through forging to achieve strength and durability, used to connect different shafts within the drive system.

Universal Joint

An assembly consisting of a trunnion cross and bearings that connects a pair of yokes for purposes of transmitting drive torque on an angled plane.