Which Step Does NOT Improve the Quality of the Interview

question 29

Multiple Choice

Which step does NOT improve the quality of the interview during the information-gathering phase?

• A) Ask multiple questions at a time
• B) Begin by asking questions that are not likely to cause the respondent to become defensive or hostile
• C) Give the person an opportunity to qualify his or her answers
• D) Ask straightforward and frank questions

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Definitions:

Efficiency

The ability to accomplish a task or goal with the minimal waste of time, effort, and resources.

Credibility

The perception of being reliable, trustworthy, and knowledgeable, essential for effective communication and leadership.

Reciprocity/Obligation Approach

A social exchange principle suggesting that individuals feel compelled to return favors or respond in kind to the actions of others.

Appropriateness

The degree to which an action, response, or behavior matches the expected norms or circumstances.