When Pushed into a Corner, a Subject or Witness Will

question 41

Multiple Choice

When pushed into a corner, a subject or witness will often react to the stress created by deception. Some signs of stress that may accompany deception include all EXCEPT:

• A) Evasive answers to questions
• B) An unwillingness to suspect anyone of committing the act under examination
• C) Maintaining eye contact with the interviewer
• D) Hostility toward the interviewer

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Definitions:

Specific Needs

Refer to particular requirements or desires that consumers or organizations seek to fulfill through products or services.

Customer Experience

The entire journey of a customer's interactions with a company and its products or services, encompassing all touchpoints.

Purchase Decision Process

The stages a buyer goes through from recognizing a need, evaluating options, to making the purchase and post-purchase evaluation.