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Why Is It Difficult to Measure External Failure Costs? What

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Why is it difficult to measure external failure costs? What are some nonfinancial measures quality management systems can use to gauge external failure?


Definitions:

After-Tax Savings

The amount of money saved after all applicable taxes have been deducted, reflecting true savings available to an individual or entity.

After-Tax Accounting Rate of Return

A measure of an investment's profitability, taking into account the effects of taxes on the return.

Depreciation

Depreciation is the accounting process of allocating the cost of a tangible asset over its useful life, reflecting wear and tear, deterioration, or obsolescence.

Operating Costs

Operating Costs are expenses associated with the day-to-day functions of an organization, excluding direct material and labor costs.

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