All of the Following Are Nonfinancial Measures That Might Be

question 2

Multiple Choice

All of the following are nonfinancial measures that might be used by transportation companies such as FedEx except:

• A)percentage of damage-free goods.
• B)percentage of on-time deliveries.
• C)average collection period.
• D)hours of employee training.
• E)None of the answer choices is correct.

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Definitions:

Negotiator's Relationship

The dynamic and interactions between parties engaged in negotiation, influenced by their past dealings, trust, and communication.

Unethical Tactics

are deceptive or morally wrong strategies used in negotiations or other situations to gain an unfair advantage.

Cultural Climate

The prevailing attitudes, standards, and environmental conditions within a culture that influence its members' behaviors and interactions.

Ethical Climate

The prevailing perceptions, practices, and attitudes within an organization or group regarding ethics and moral decision-making.