In a Firm's Value Chain Upstream Costs Are Categorized as

question 80

Multiple Choice

In a firm's value chain upstream costs are categorized as

• A)customer service costs.
• B)production costs.
• C)design costs.
• D)marketing costs.
• E)distribution costs.

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Definitions:

Classical Conditioning

The phenomenon of learning via repeated combinations of two stimuli, causing a response that was first caused by the second stimulus to end up being caused by the first stimulus.

Operant Conditioning

A process in which learning occurs by modifying the strength of a behavior using rewards or punishments.

Compulsion

The irresistible urge to perform an act repeatedly, often as a way of relieving anxiety, which constitutes part of obsessive-compulsive disorder.

Obsession

Persistent and intrusive thoughts, images, or urges that cause significant anxiety or discomfort.