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Determining What Activities Add Customer Value Is an Example of What

question 48

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Determining what activities add customer value is an example of what facet of activity-based management?


Definitions:

Operational Synergies

The increased efficiency or performance that results from organizations or entities working together in their operational functions.

Competitive Intelligence

The systematic gathering, analysis, and application of information about competitors, market trends, and other external factors affecting an organization's competitive position.

Standardize

The process of making something conform to a standard.

MRO Supplies

Maintenance, Repair, and Operations (MRO) supplies are goods used in the production process but do not become part of the end product, including lubricants, safety equipment, and cleaning supplies.

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