On-Time Delivery Performance Is Calculated as Follows

question 11

Multiple Choice

On-time delivery performance is calculated as follows:

• A) Orders delivered on time/Total number of orders delivered
• B) Orders delivered on time/Total sales dollars
• C) Orders delivered on time/Total production
• D) Orders delivered/Orders delivered on time

---

Definitions:

Performance

A measure of the efficiency and effectiveness of actions.

Equity Theory

A concept in social psychology that proposes individuals assess their own input and outcome ratios in relationships or situations to determine fairness.

Collectivist Cultures

Cultures that prioritize the group over the individual, emphasizing interdependence, family, and community values.

Inequity

A condition of unfairness or imbalanced treatment, where rewards do not match the efforts or contributions of individuals or groups.