When Talks Broke Down in 2014 During the Collective Bargaining

question 43

Multiple Choice

When talks broke down in 2014 during the collective bargaining of a new agreement between some 47,000 health care workers in British Columbia and the Health Employers Association of British Columbia (HEABC) , what turned the tide for the unions involved? ?

• A) The unions' willingness to take what was being offered
• B) HEABC's realization that negotiations were complex and things would only get worse
• C) No single factor impacted the ability of the parties to eventually reach agreement
• D) The Hospital Employees' Union (HEU) voting 96% in favour of strike action

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Definitions:

Peripheral Route Persuasion

A method of persuasion that relies on superficial cues or associations, rather than logical argument, to influence someone's attitude or behavior.

Dispositional Attributions

The inclination to assign the cause of a behavior or event to an individual's innate characteristics rather than to external factors.

Foot-In-The-Door Phenomenon

The tendency for people to agree to a large request after first agreeing to a small one.

Cognitive Dissonance

The psychological discomfort experienced when holding two or more conflicting beliefs, values, or attitudes.