Average Number of Repeat Visits in a Spa Unit Is

question 114

Multiple Choice

Average number of repeat visits in a spa unit is a ________ measure on a balanced scorecard.

• A) customer perspective
• B) financial perspective
• C) learning-and-growth perspective
• D) internal-business-process perspective

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Definitions:

Subrogation

The right of the insurer upon payment to take over the rights of the insured in relation to whoever caused the injury.

Guarantor

A person assuming obligation to pay if the debtor does not.

Real Property

Land, buildings attached to the land, and items called fixtures, that is, items that are attached to the land or to a building or to another fixture attached to the land.

Personal Property

Tangible, movable goods (chattels) and intangible claims (choses in action).