Examlex
Quality is defined as the total features and characteristics of a product or a service made or performed according to specifications to satisfy customers at the time of purchase and during use.
Scrambled Merchandising
A retail strategy where a store sells products unrelated to its primary line of business, broadening its appeal to customers.
Cross-merchandising
A retail strategy that involves displaying or suggesting complementary products from different categories to encourage additional purchases.
Complementary Merchandising
A retail strategy that involves the sale of products or services that complement each other, aimed at increasing customer satisfaction and sales.
Sensory-based Stimuli
Elements or triggers that influence behavior or perception through the five senses: sight, sound, smell, taste, and touch.
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