Jonathan Has Managed a Downtown Store in a Major Metropolitan

question 49

Essay

Jonathan has managed a downtown store in a major metropolitan city for several years. The firm has ten stores in varying locations. In the past, senior management noticed Jonathan's work and he has received very good annual evaluations for his management of the store.
This year his store has generated steady growth in sales, but earnings have been deteriorating. After examining the monthly performance report generated by the company budgeting department, he noticed that increasing fixed costs is causing the decrease in earnings.
Administrative corporate costs, primarily fixed costs, are allocated to individual stores each month based on actual sales for that month. Two of these stores are currently growing at a rapid pace, while four other stores are having operating difficulties.
Required:
From the information presented, what do you think is the cause of Jonathan's reported decrease in earnings? How can this be corrected?

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Definitions:

Influence

The capacity or power of individuals or groups to affect the behaviors, beliefs, or decisions of others.

Control

The power to influence or direct people's behavior or the course of events.

Legitimate Power

A form of authority derived from a position or role that gives the holder the right to make decisions, command, and influence others.

Formal Hierarchical Authority

The clearly defined structure in an organization that dictates levels of responsibility, power, and control.