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Knowledge Transfer Associates is in the process of evaluating its new client services for the business systems consulting division. • Server Planning,a new service,incurred $250,000 in development costs.
• The direct costs of providing the service,which is all labor,averages $50 per hour.
• Other costs for this service are estimated at $300,000 per year.
• The current program for server planning is expected to last for two years.At that time,expected new operating systems are likely to make the service non viable.
• Customer service expenses average $250 per client,with each job lasting an average of 40 hours.The current staff expects to bill 15,000 hours for each of the two years the program is in effect.Billing averages $90 per hour.
What is the estimated life-cycle operating income for both years combined?
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