Roberto Owns a Small Body Shop

question 156

Multiple Choice

Roberto owns a small body shop.His major costs include labor,parts,and rent.In the decision-making process,these costs are considered to be ________.

• A) empirical costs
• B) qualitative factors
• C) quantitative factors
• D) opportunity costs

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Definitions:

Mr. Deming

Refers to W. Edwards Deming, an American engineer, statistician, professor, author, lecturer, and management consultant known for his work in the field of quality management and process improvement.

Technology

The application of scientific knowledge for practical purposes, especially in industry and everyday life, including digital, mechanical, and medical advancements.

Labour Productivity

A measure of economic performance that compares the amount of goods and services produced with the number of hours worked.

Manhole Covers

Heavy, typically circular plates that cover manholes, providing access to underground utilities while preventing accidents or unauthorized entry.