Which of the Following Statements About Customer Value Is True

question 5

Multiple Choice

Which of the following statements about customer value is true?

• A) Customer value is shown in a corporation's balance sheet.
• B) Creating value for customers is an important part of planning and implementing strategy.
• C) Customer value is the only focus that helps managers to formulate strategies.
• D) Customer value is lost with increase in costs of the product.

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Definitions:

Observers

Individuals or entities that watch or monitor events, behaviors, or processes, often for the purpose of drawing conclusions or gathering information.

Graded

Evaluated or classified according to a scale or standard.

Reliability

The quality of being dependable and consistent in performance or results.

Selection Technique

A method or process used in hiring, such as interviews or tests, to identify the most suitable candidates for a position based on their skills, experience, and attributes.