Jermaine Sees a Car Accident and He Initially Estimates the Offending

question 157

Multiple Choice

Jermaine sees a car accident and he initially estimates the offending driver to be traveling at 39 miles per hour. However, after hearing another witness's report of the cars "bumping" and answering a police officer's questions about the rate of speed when the cars "contacted," he subsequently revises his estimate to 30 miles per hour and his memory of the accident changes. This is an example of

• A) bias.
• B) decay.
• C) interference.
• D) the misinformation effect.

---

Definitions:

Customer Satisfaction

A measure of how products or services meet or surpass customer expectations, crucial for retaining customers and generating positive word-of-mouth.

Competitive Advantages

Attributes that allow a business to outperform its competitors, such as superior quality, lower production costs, or unique products.

Unique Skills

Unique skills refer to the distinctive competencies or abilities that individuals or organizations possess, setting them apart from their competitors.

Technology Developed

Technology developed refers to the creation and implementation of new technical methods, tools, or devices to improve products or processes.