When Howie's Old Girlfriend Used to Get Upset with Him

question 20

Multiple Choice

When Howie's old girlfriend used to get upset with him, he could smooth things over by buying flowers or chocolates for her. He keeps trying this strategy with his current girlfriend, but she gets angry with him each time. It appears that Howie has developed _______________which is interfering with the development of a new relationship strategy.

• A) a mental set
• B) an anchoring effect
• C) a prototype
• D) a goal state

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Definitions:

Overbooking

The practice, often used in the travel and hospitality industry, of accepting more reservations than there is available capacity, based on predictions of last-minute cancellations.

Asset Value

The monetary worth of physical or non-physical items owned by an individual or entity, which can be converted into cash or provide economic benefits.

Deadline

A specific time or date by which a task must be completed or a project must be finalized.

Corporate Demand

The total demand for products or services generated by businesses and corporations.