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Which Statement Is Correct

question 17

Multiple Choice

Which statement is correct?

Identifying and differentiating between techno-stress and its dimensions, and understanding its effect on employees.
Recognizing workplace bullying and cyberbullying, including their characteristics and impact on individuals.
Distinguishing between challenge and hindrance stressors and their effects on employee performance.
Understanding the concept of mindfulness and its relevance in managing work stress and enhancing employee well-being.

Definitions:

Integrated CRM

A holistic approach to customer relationship management (CRM) that combines data and processes across all departments to provide a unified customer experience.

Seamless Customer Experience

A cohesive, consistent interaction across multiple channels and touchpoints that a customer has with a brand, minimizing friction and maximizing satisfaction.

Future Promotions

Upcoming marketing activities designed to increase awareness or sales of a product or service.

Operational Integration

The process of aligning and coordinating an organization's operations, processes, and strategies to improve efficiency and achieve unified goals.

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