Melinda Has Been Referred to You by One of Your

question 55

Essay

Melinda has been referred to you by one of your clients.In the past, she has prepared her own income tax returns, but she has become overwhelmed by the increased complexity of the tax law.Consequently, Melinda wants you to prepare her return for calendar year 2012.In reviewing her 2011 return, you note that she has claimed as a deduction the entire cost of a business building that should have been capitalized and depreciated.What course of action should you follow?

Recognize practices to avoid during usability testing to ensure unbiased and constructive results.

Comprehend the types of questions that facilitate effective feedback during usability testing.

Grasp the concept of efficiency of use as a critical factor in usability and its implications on user performance.

Understand the process and necessary steps involved in conducting a usability test in a lab setting.