Customers with a Low Cost to Serve Have ________

question 12

Multiple Choice

Customers with a low cost to serve have ________.

• A) small order quantities
• B) many order changes
• C) large amount of pre-sales support
• D) small amount of post-sales support

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Definitions:

Cooperation

The action or process of working together to the same end, often resulting in mutual benefit.

Democratic Way of Life

A system of living based on principles of democracy, which include fairness, equality, and the right of people to have a say in government and decisions affecting their lives.

Continuous Improvement

A continuous endeavor to improve products, services, or processes by making both small and significant advancements.

W. Edwards Deming

An American engineer, statistician, professor, author, lecturer, and management consultant, known for his work in the field of quality management.