The Level of Employee Satisfaction Is a Key Performance Indicator

question 141

Multiple Choice

The level of employee satisfaction is a key performance indicator of the ________ perspective of a balanced scorecard.

• A) financial
• B) learning and growth
• C) internal business
• D) customer

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Definitions:

Private Enterprise System

An economic system where private individuals or groups have the right to own property or businesses and make a profit with limited government intervention.

Ethical

Ethical refers to behavior or decisions guided by a set of moral principles and values, often relating to what is right and wrong.

Long Run

Refers to a period of time sufficient for all factors of production and costs to become adjustable, often used in economic analysis to predict future trends.

Risk-Taking

The act of undertaking actions or making decisions that involve the possibility of facing undesirable outcomes.