Which of the Following Is a Key Performance Indicator of the Internal

question 45

Multiple Choice

Which of the following is a key performance indicator of the internal business perspective of the balanced scorecard?

• A) number of units produced per hour
• B) employee turnover
• C) cash flow
• D) number of cross-trained employees

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Definitions:

Market Failure

A situation where the allocation of goods and services by a free market is not efficient, often justifying government intervention.

Self-Interest

The consideration of one's own advantage or well-being above the welfare of others or the community.

Society

A community of people living together in an ordered community, sharing customs, laws, and organizations.

Free Parking

A situation where parking spaces are provided without charge, often influencing car usage and urban congestion.