What Is Total Quality Management (TQM)

question 163

Multiple Choice

What is Total Quality Management (TQM) ?

• A) a philosophy of supplying customers with superior products and services
• B) an exchange of information with suppliers and customers to create efficient and effective processes
• C) a software system that integrates a company's functions, departments, and data into a single system
• D) a system that speeds the transformation of raw materials into finished products

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Definitions:

Fight-or-Flight Response

An acute stress response involving physiological changes that prepare the body to either confront or flee from a threat.

Uterus

A major female reproductive organ where the development of the embryo and fetus occurs during pregnancy.

Ovary

The female reproductive organ in flowers and certain animals, including humans, where eggs or ovules are produced.

Embryo

(1) A young organism before it emerges from the egg, seed, or body of its mother. (2) Developing human until the end of the second month, after which it is referred to as a fetus. (3) In plants, the young sporophyte produced following fertilization and subsequent development of the zygote.