What Is Total Quality Management (TQM)

question 163

Multiple Choice

What is Total Quality Management (TQM) ?

• A) a philosophy of supplying customers with superior products and services
• B) an exchange of information with suppliers and customers to create efficient and effective processes
• C) a software system that integrates a company's functions, departments, and data into a single system
• D) a system that speeds the transformation of raw materials into finished products

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Definitions:

Listed Entities

Companies whose stocks are traded on a public stock exchange, making their shares available for purchase by the general public.

Voluntarily Chooses

A decision made freely and without coercion, often referring to actions taken at the discretion of an individual or organization.

Public Companies

Companies that generally have a large number of issued shares and widespread ownership.

Segment Profit or Loss

The financial performance of a distinct part of a company that engages in business activities from which it may earn revenues and incur expenses, resulting in its own net profit or loss.