Which of the Following Is a Key Performance Indicator of the Internal

question 136

Multiple Choice

Which of the following is a key performance indicator of the internal business perspective in a balanced scorecard?

• A) hours of employee training
• B) number of warranty claims received
• C) percentage of market share
• D) return on investment

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Definitions:

Faults

Fractures in the Earth's crust along which there has been significant displacement as a result of rock-mass movement.

Beds

Horizontal layers of sedimentary rock that display a planar or nearly planar bedding surface, indicating periods of deposition over time.

Strike-Slip Fault

A fault in which the relative movement is essentially horizontal, parallel to the strike of the fault surface.

Normal Fault

A fault in which the hanging wall moves down relative to the footwall.