The Internal Business Perspective of the Balanced Scorecard Is Concerned

question 80

Multiple Choice

The internal business perspective of the balanced scorecard is concerned with ________.

• A) how customers perceive the business and its products and services
• B) the company's ability to improve and create value
• C) which business processes the company must excel in to meet expectations
• D) whether investors and creditors view the company favorably

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Definitions:

Neurons

Specialized neurons in the nervous system that convey information to other neurons, muscle cells, or glands mostly via electrical and chemical signals.

Astroglia

Star-shaped glial cells in the brain and spinal cord that play roles in supporting neurons and maintaining the biochemical environment of the neural tissue.

Blood-Brain Barrier

A selective semi-permeable border of endothelial cells that protects the brain by preventing certain substances in the bloodstream from entering brain tissue.

Expansion

The process of increasing in size, volume, quantity, or scope.