Which of the Following Is a Key Performance Indicator of the Internal

question 45

Multiple Choice

Which of the following is a key performance indicator of the internal business perspective of the balanced scorecard?

• A) number of units produced per hour
• B) employee turnover
• C) cash flow
• D) number of cross-trained employees

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Definitions:

Written Communication

The process of conveying messages or information through written texts, including letters, emails, reports, and social media postings.

Format

The arrangement, organization, or overall layout of information, including the design elements used in documents, presentations, or data.

Adapt

The ability to adjust or change in response to new conditions or environments.

Social Media

Digital platforms and tools that enable users to create, share, or exchange information, ideas, pictures/videos in virtual communities and networks.