Examlex
Confidence is the knowledge that the balance-of-payments adjustment mechanism is working adequately.
Service Recovery
The actions a company takes to correct a problem that a customer has encountered with its service, aimed at restoring customer satisfaction.
Customer Service
The direct interaction between a consumer making a purchase and a representative of the company that is selling it.
Order Management
The process of tracking and fulfilling sales orders, involving the stages from order receipt, processing, packaging, to shipment and delivery.
Phases
Distinct stages or steps in a process or project, each with its specific objectives and activities.
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